Privacy Policy
Last Revised: June 17, 2025
At The Filipino Noodle Joint Ltd. ("The Filipino Noodle Joint", "we", "us", or "our"), your privacy is important to us. We’re dedicated to keeping your personal information safe and handling it with care and transparency.
We follow Canadian privacy standards, including the Personal Information Protection and Electronic Documents Act (PIPEDA), along with applicable provincial regulations, to ensure your information is handled responsibly.
This Privacy Policy outlines the types of personal information we collect, how we use it, when we may share it, and your options to access or update it.
We may update this policy periodically. Any changes will apply to the information we already hold unless you tell us otherwise.
1. Who this policy is for
This policy applies to all customers, visitors, and users who interact with The Filipino Noodle Joint, including through our restaurant services, website, social media, and other communication channels.
2. What counts as personal information?
“Personal information” means any data that can identify you as an individual. This may include:
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Your full name
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Mailing address
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Email address
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Phone number
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Order or reservation history
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Payment information (handled securely through third-party platforms)
Information used for professional or business purposes—like your job title or work email—is not considered personal information under this policy.
3. How we collect your information
We collect personal information in a few ways:
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Directly from you: When you place an order, book a reservation, join a contest, or contact us
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Online: Through our website forms, email sign-ups, or social media messages
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From third parties: When you’ve given permission (e.g., booking or delivery apps)
We also use cookies to help improve your experience on our website. These collect general, non-personal data like browser type, device, and pages visited.
4. Why we collect it
We collect your information to:
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Manage orders, reservations, and catering requests
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Process payments securely
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Respond to questions, feedback, or service requests
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Run promotions, giveaways, or customer surveys
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Improve your experience on our website or platforms
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Maintain a safe environment at our restaurant (e.g., through cameras if in use)
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Comply with legal or regulatory obligations
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Or for any other purpose with your consent
5. When we share your information
We may share your personal data with:
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Trusted service providers (e.g., online ordering systems, payment processors, email platforms)
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Business partners we’ve contracted to support our services
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Government or legal authorities when required by law
Some of these services may operate outside of Canada. If your information is processed elsewhere (like in the U.S.), it will be subject to that region’s laws.
6. How we get your consent
We ask for your consent when collecting, using, or sharing your personal information. Consent may be given explicitly (like clicking “agree” or submitting a form), or implied, depending on the situation.
7. Keeping your data secure
We take security seriously. We use appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. Only staff who need access for their role will be able to see your information.
8. How long we keep it
We only keep your personal information as long as necessary to fulfill the reason we collected it or to meet legal requirements. When we no longer need it, we securely delete, anonymize, or archive the data.
9. Your right to access or correct your information
You have the right to ask us what personal information we have about you. If any of it is incorrect or outdated, you can request a correction. We’ll respond to your request within 30 days.
10. How to contact us
If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:
Privacy Contact
The Filipino Noodle Joint
13565 King George Blvd
Surrey, BC V3T 2V1
📧 Email: thefilipinonoodlejoint@gmail.com